top of page

Products

Infinity Education’s Service Manager and Remote Agent provide a unified, cloud-based platform for IT support and system monitoring in schools, helping maintain a reliable and secure digital learning environment.
 

• Reduces downtime across school IT systems  
• Improves reliability and security  
• Accessible across all devices via the cloud

Infinity education
Service Manager

Infinity Education Service Manager is a multi-faceted school asset management system, enhanced help desk, remote monitoring and AI based self-help agent. It comprises four distinct yet complementary core elements aimed at helping schools improve not just IT efficiency but also efficiency across wider school systems and assets.

Infinity Education Service Manager is entirely cloud-based meaning the range of facilities can be available to you whether you are accessing them from within the school or remotely. And, because it is web-based, it is available on any device that supports a web browser. Infinity Education Service Manager supports single site schools as well as MATs.

Service Desk

An IT concierge service to help IT managers.

Asset Manager

A full function asset register that can provide a complete asset management system.

Remote Agent

Detect and fix a wide range of IT issues as - or even before - they even happen.

AI based self-help agent (Sami)

A digital assistant to provide instant support.

Infinity education
Remote Agent

​Powered by incredible predictive and prescriptive analytical systems, we’ll help IT teams to run a smoother, safer IT network whilst saving your school money.

INFINITY EDUCATION REMOTE AGENT POWERS IT TEAMS THROUGH:

  • AI-enabled systems to predict problems and prescribe automated solutions before they happen

  • Automated asset management to reduce costs

  • Improved end user experience with fewer disruptions

  • Cohesive IT systems that work together to increase efficiency

  • An extra pair of ‘invisible hands’ to support your IT team with tactical support

Request demo

If you would like to learn more about this product or discuss how it can be implemented within your ICT environment, please contact us.

bottom of page